Natasha's World - Latest Comments in Customer Service Hell

Re: Customer Service Hell

BarelyHangingOn — Sat, 03 May 2008 15:52:58 -0000

That's a great one for all us that have been through customer service hell. I have so more stories, I probably couldn't remember them all.

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Re: Customer Service Hell

ArabianMonkey — Sun, 20 Apr 2008 07:16:09 -0000

LMAO!

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Re: Customer Service Hell

wendy — Thu, 27 Mar 2008 03:14:34 -0000

omigosh! that was just rude. what in the world was that rep thinking? and from what country was he from? i used to work in a call center myself that was just awful awful customer service. I bet that guy lost his job and is now block listed from all call centers. thanks for sharing natasha =)

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Re: Customer Service Hell

Monique Renae — Wed, 26 Mar 2008 21:23:50 -0000

I recently got an HP and oh my lord, their customer service ranks in some of the WORST ever. Not only do I have one, but three HP computers, all which have given me problems and finding someone useful in the company has been pure torture to say the least.

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Re: Customer Service Hell

Natasha — Sat, 22 Mar 2008 19:20:08 -0000

Hi Kevin. Actually HP customer service was pretty good, that's what I had when I first purchased my laptop. However instead of purchasing an extended warranty through them I mistakingly chose the Office Depot Brand Performance Plan since it was cheap - big mistake. I guess you get you pay for. So no worries, I think your girl will be just fine with her shiny new HP. :)

Re: Customer Service Hell

Kevin — Sat, 22 Mar 2008 17:59:54 -0000

lol. Funny video. So, did I understand that correctly, you had no problems with customer service when dealing with Apple, but HP is giving you hell? :( That sucks. I just ordered my GF an HP so now I am concerned about those issues. :(

Re: Customer Service Hell

Natasha — Wed, 19 Mar 2008 09:37:47 -0000

Jason and Barbara - Thanks for your comments.

Barbara, I'm starting to agree. My HP is fairly new (sorta, less then 2 years old) so I will try to keep patching it together as long as possible. But yeah, fixing electronics does seem futile when you consider the cost. As for the video, I was vising Christina's blog and she posted it. It had me cracking up, so I thought I'd share it with y'all since it seems to fit my situation. :)

Re: Customer Service Hell

Barbara Swafford — Wed, 19 Mar 2008 01:59:13 -0000

Hi Natasha,

That video was funny. Where did you ever find that at?

As far as electronic are concerned, I'm beginning to believe they should all be considered as "throw aways". It seems to cost more to fix them, than it does to buy a new one.

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Re: Customer Service Hell

Jason Rakowski — Tue, 18 Mar 2008 15:29:13 -0000

Good Layout and design. I like your blog. I just added your RSS feed to my Google News Reader. .

Jason Rakowski